More Than NHS VAT

Liaison Financial helps the health economy to save over £85million per annum by identifying and achieving savings in non-pay expenditure, for reinvestment into healthcare.

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Our Private Patients Optimisation service can increase
your Private Patient income by up to 20%.

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Our Telecom Reviews can achieve an average savings of
of your current telecoms spend.

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About Us and Our Experts

Liaison Financial helps the health economy to save over £85million per annum by identifying and achieving savings in non-pay expenditure, for reinvestment into healthcare.

In areas of complex and continually changing legislation, high volume transactions, and detailed regulation; our expertise, recommendations and in-depth investigation helps to provide greater savings for our clients.

We are dedicated to protecting the health economy and committed to becoming a valuable part of your team. Our experts help you to reduce operational pressures and release internal resources while providing insight and expertise via financial compliance, analysis, and reconciliation reviews.

As part of the Liaison Group, Liaison Financial continually makes investments to provide excellence, innovation and technology, to improve the global health economy.

Our Services

VAT Services
Liaison Financial’s established and effective VAT services are designed to ensure maximum VAT recovery and compliance.
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Accounts Payable Reviews
We deliver both reassurance and savings with over 120 AP reviews each year, recovering more than £65m in overpayments and overcharges to date.
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CHC Invoice Validation Reviews
Supporting your Financial team with our bespoke Invoice Validation reviews, focusing on identifying and recovering overcharges and overpayments from CHC providers.
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Telecoms Reviews
An expert review of your telecoms arrangement; we identify areas that can be optimised to ensure a robust infrastructure for both current and future telecom needs and deliver an average saving of 20% of your current spend.
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Private Patient Optimisation
A complete review of your Private Patient commercial infrastructure to provide strategic and operational support that leads to income generation, compliance, and clinical and corporate governance.
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Duplicate Invoicing
Liaison Financial will deliver a full and essential audit service of up to 5 years of Accounts Payable (AP) expenditure to identify duplicate payments, such as duplicated supplier accounts, invoice number transpositions, and supplier practices.
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Supplier Statement Reviews
Liaison Financial will provide a full reconciliation of all your non-NHS suppliers statements, identifying average savings of £64,000 for your NHS Trust.
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Non-Pay Analysis and Savings Service
Our experts perform a comprehensive analysis and benchmarking review of your organisation’s entire non-pay spend – not just those typically covered by procurement or individual departments. We identify, validate, and help deliver saving opportunities based on true current costs.
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Training and Webinars

We offer extensive CPD-accredited webinar training and a world-class online training portal.

Our new modular Training Portal allows instant access so staff can train whenever and wherever it is convenient for them. Technical subjects available in the Portal include VAT From Scratch (levels 1, 2, and 3), Procurement Tips, VAT on Income, and Capital and Professional Services. Our training support is designed to increase internal knowledge, self-sufficiency and confidence, and is free for clients.

We also run a full programme of conferences and webinars, giving you the updates you need to increase your VAT knowledge. You can register for future webinars and gain access to previous webinars on our website. 

CPD-accredited webinar training and a world-class online training portal

Catch up with previous webinars with our on-demand portal

Ran by VAT experts

In a recent survey for our VAT in the NHS Refresher workshop, 100% of attendees said they would recommend Liaison Financial’s workshop.

NHS Staff


NHS Contract Lifecycle Management

Cutting whole life costs | Driving supplier performance | Delivering savings

Managing contracts can be tough at the best of times. In the complex world of the NHS, it can be a never-ending challenge. Despite best intentions, the performance and value written into your Trust’s contracts at the outset can evaporate without any clear reason as to why.

For this reason, control of the contract, in every aspect, is vital. Thus, the partnership between Liaison Financial and Lifecycle is invaluable. By actively managing every aspect of a contract, we monitor costs and supplier performance to ensure your Trust receives the value you anticipated throughout the contract’s life.

Liaison Financial and Lifecycle have worked exclusively with NHS trusts for decades, saving them £100s of millions to help meet CIP targets. More recently, we have pooled our expertise to provide an even more effective service.


Who We’ve Worked With