Our 2022/23 Taking the Temperature report is now available. Find it here, and read how based on our analysis, trusts across England could save up to £68m per year by switching agency shifts to bank shifts.

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Book your demo to find out why over 95 NHS colleagues across 60 organisations attended our latest NHS At Work Rostering webinar on Agenda for Change.

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Hear how Northumbria NHS Foundation Trust and Torbay and South Devon NHS Foundation Trust have built effective collaborative staff banks in the NHS.

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Grip, control and reduce NHS agency spend with our six-point plan
a framework that helps you gain measurable improvements in all areas of
workforce management and progress your workforce transformation journey.

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Who We Are

Trusted to deliver NHS workforce transformation. Realising the potential of the NHS workforce.

We are trusted to deliver NHS workforce transformation, exceptional experiences and unique actionable insights, with our interoperable, feature-rich, app-enabled platform, supported by our experts and advanced technology.

Workforce Platform

An interoperable, feature-rich, app-enabled platform, supported by experts and advanced technology that delivers exceptional experiences, unique actionable insights and NHS workforce transformation.

Flexible Workforce

A technology platform, with a mobile app, that manages the end-to-end process for your flexible workforce across all staff groups and with full integration to our rostering solution.

Workforce Optimisation

Solutions that provide effective analysis and insights for workforce transformation across the NHS.

Retention & Wellbeing

Supporting the emotional and financial health and wellbeing of staff through a programme of tailored features and solutions that lead to better retention.


Supporting Modules

These modules underpin the mii platform and enable system interoperability, intelligent reporting and smarter working through technology.

Workforce Platform

An interoperable, feature-rich, app-enabled platform, supported by experts and advanced technology that delivers exceptional experiences, unique actionable insights, and NHS workforce transformation.

The platform facilitates a shared vision for procurement, data, intelligence, and best practice to drive improvements.

Hear how Northumbria NHS FT and Torbay and South Devon NHS FT 
have built effective collaborative staff banks in the NHS.

Solutions To Support Your Current NHS Challenges


I want to enhance my agency supply chain, gain better visibility on agency usage and reduce my agency costs.

I want to understand what is happening with my people on the ground and get key data and insights that help me measure wellbeing, understand retention risks, find out about future recruitment demand earlier and understand L&D needs.

I want to obtain meaningful people data, understand root causes for workforce demand and automate my workforce board pack which currently takes too long.

I want to improve patient discharge and reduce excess bed days using virtual wards.

I want to improve Patient Initiated Follow-Up (PIFU) rates to release elective recovery capacity.

I want to improve task-driven processes to increase efficiency and capacity.

I want to get a grip and control agency spending.

I want to attract more staff to my internal and collaborative bank.

What Our Partners Say

“This is really exciting progress. To be able to both offer 30,000 patients the option to book an appointment when they need one, and reduce the unnecessary appointments that clinicians attend. The patients that need care are seen quicker, while other patients can be reviewed remotely so no one slips through the net. The next phase to integrate with on-site laboratories will take it to another level. This is a site to watch.”

Elliott Engers

CEO, Infinity Health

“Our partnership with Infinity Health and DrDoctor is already having a positive impact on patients and clinicians. Patients tell us that they feel in control of their condition and can communicate with their clinical teams more easily. It is also releasing appointments in the hospital, while giving clinicians the tools to remotely monitor patients. We are working hard to ensure even more patients benefit from PIFU and I’m looking forward seeing the impact brought about by integrating blood tests into the process.”

Chris Cobb

Chief Operating Officer, Norfolk and Norwich University Hospitals NHS Foundation Trust

“Liaison has been an invaluable partner in helping us reduce charge rates and save money. Through their collaborative efforts, technology and data intelligence, we have successfully benchmarked our rates against other Trusts, standardising our cost structure without compromising the quality of service.”

Gillian Mead

Temporary Staffing Booking and Transformation Manager, North East London NHS Foundation Trust

“The data and intelligence provided by Liaison from TempRE is first-rate. Their robust analytics and insights have allowed us to make data-driven decisions, increase our ADE utilisation and savings and reduce our standard placement booking to further increase savings.

The service provided in building relationships and support managing our agency supply chain has been pivotal in fostering stronger partnerships and maximising efficiency.”

Gillian Mead

Temporary Staffing Booking and Transformation Manager, North East London NHS Foundation Trust

“Working with Liaison has revolutionised the way we manage and book our agency staff. TheTempRE technology and dedicated support have transformed our processes, bringing us transparency, control, and efficiency.

The system has empowered us to make informed choices, ensuring full compliance is in place, and manage our temporary workforce in-house, supporting us with our agency reduction plan and giving us greater control over our staffing needs.”

Gillian Mead

Temporary Staffing Booking and Transformation Manager, North East London NHS Foundation Trust

“We required a rapid response to establishing a system which would help us to manage our vaccination workforce. Liaison Workforce listened to what we needed and approached our needs with speed, flexibility and a willingness to support and adapt. They have really eased the process of getting everything set up with the experience they have brought to the situation, and ensured that we are able to deliver this essential vaccination programme across Cheshire.”

Phil Meakin

Associate Director – Corporate Governance, NHS Cheshire CCG

“Having heard that other trusts had been running such a benefit [Salary Sacrifice Programme], we invited Liaison Onecall to explain how the process worked and what savings the Trust may expect from running two or three programmes per year…

We decided to run the benefits programme and see what the take-up would be.”

Associate Director


“Our new project at Norfolk and Norwich Hospitals has been described as the NHS’s ‘most ambitious’ outpatients project.”

Operations Director for Transformation and Integration

Norfolk and Norwich University Hospitals NHS Foundation Trust

“Because tasks are triaged before being assigned to me, I am only allocated the most appropriate ones and can use my time much more efficiently as a result.”

FY2 Doctor

Somerset NHS Foundation Trust

“The digital task management system makes it easier for my team to prioritise, plan and carry out our daily care work.”

STARRS Head Nurse

London North West University Healthcare NHS Trust

Our NHS Partners

Need Help? Talk to a Liaison Workforce Expert