Robotics solution streamlines automation
University Hospitals Birmingham NHS Foundation Trust required a solution which allowed them to automate the process of creating shifts in TempRE directly from their e-rostering system.The NHS interoperability agenda has seen the creation of standards that will be adopted nationally across the NHS by all vendors and will also be included as an obligation in the new Model Contract.
NHS Challenges
65% saving in handling times
90% reduction in runtime
100% accuracy: removing the risk of human mistakes
The Challenge
University Hospitals Birmingham NHS Foundation Trust required a solution which allowed them to automate the process of creating shifts in TempRE directly from their e-rostering system.The NHS interoperability agenda has seen the creation of standards that will be adopted nationally across the NHS by all vendors and will also be included as an obligation in the new Model Contract.
The NHS are seeking choice in the systems they use and for their data to be transferrable between those differing solutions, without the need for manual intervention and rekeying.
This backdrop creates the opportunity to introduce the most up-to-date technology to automate traditional NHS business processes enabling any subsequent time and financial savings to be redirected into other areas including patient care.
Whilst automation has already started to replace many paper-based manual processes, helping forward-thinking NHS organisations to save money and make better use of their workforce, the introduction of robotics promises even greater opportunities for wide-scale efficiencies.
The Solution
In partnership with University Hospitals Birmingham NHS Foundation Trust, Liaison Workforce has developed a robotics solution for automating the process of creating. shifts in TempRE direct from the trusts e-Rostering system. This has enabled the trust to reduce their operating costs and drive efficiencies through the adoption of this intelligent
automation technology.
The use of this technology has allowed University Hospitals Birmingham NHS Foundation Trust to:
Create vacancies in TempRE from clean and validated e-rostering data
Streamline processes, improve quality and increase throughput
Eliminate human error
Increase compliance and auditability
Integrate systems and processes with minimal disruption
Release resource to focus on other imperative activities
The intelligent automation technology automates repetitive tasks with pre-defined rules. For that reason, the robotics tool Liaison Workforce deploys also has intelligence capabilities, which will enable the Trust to automate not only repetitive tasks but also take advantage of the latest artificial intelligence and machine learning, which will support them making better decisions, faster and with less effort.
The Outcomes
65% saving in handling times: releasing staff from repetitive, high-volume manual administrative work to focus on more valuable and rewarding activities.
90% reduction in runtime: processes operate up to 90% quicker than a member of staff giving substantial productivity savings.
100% accuracy: removing the risk of human mistakes and ensuring zero errors
Next Steps
As interoperability remains a top priority of NHS IT leaders, University Hospitals Birmingham will continue to lead the way with an innovative and intelligent solution which benefits both the Trust and its staff.
This is a game changer for the NHS. The robotics tool has not just automated our bookings process to be quicker and more accurate but will also enable the trust to transfer all staffing groups on to TempRE thus providing full visibility and control of our temporary workforce spend and improving quality, safety, risk, and productivity.
Business:
University Hospitals Birmingham NHS Foundation Trust
Challenge
Automate the process of creating shifts
Solutions
TempRE