90% ADE utilisation achieved
5% commission savings prior to implementation through agency negotiation
The Trust approached Liaison Workforce to discuss moving away from either Master Vend, and bringing the agency booking process in-house to provide the Trust with more control and visibility, and reduce their overall agency spend. There was also a requirement to main and improve their Agency Direct Employment (ADE) (direct engagement) usage and spend.
Liaison met with Trust representatives prior to starting the implementation, to discuss the activities and key stakeholder involvement required for a successful start to the project.
Bookings successfully migrated over to TempRE from previous supplier
All agencies contacted and supported throughout the transition
All users trained before go-live, ensuring best practice
Instant 90% utilisation from go-live
Liaison negotiated with the agencies changes in the AHP commission rates being paid by the trust
Increased the numbers of framework agencies the Trust use
Rates have been split and the commission blocker turned on for AHP and ST1’s, giving the trust visibility on their total charge rates and control over agencies from submitting over the cap commission rates.
Liaison provided access to the reporting library, provided cost and commission reporting and MI, giving full visibility of spend
ADE mandate issued to agencies to ensure all new candidates provided to the Trust are ADE compliant
Improved agency relationship due to the agency support team management provided by Liaison.
Temporary Staffing Booking and Transformation Manager, North East London NHS Foundation Trust
North East London NHS FT seeks to move away from their MasterVend, and bring the agency booking process inhouse to reduce their overall agency spend.