With 35+ years in healthcare and deep C-suite relationships across the NHS, Liaison Group is uniquely positioned as investor, acquirer, and strategic partner.

We’ve built our reputation leading NHS finance and workforce innovations, but we recognise that many great ideas come from outside our experts. That’s why strategic partnerships drive our mission to transform the healthcare economy.

Our passionate, NHS-focused teams combine proven expertise with an open approach to collaboration. We actively seek innovative partners who share our vision for healthcare transformation.

Discover how we’ve built our NHS reputation, what we’re looking for in partners, and how to connect with us, below.

Our Track Record

From our origins as an NHS VAT advisory service, we developed NHS forensic review services in 1998, pioneered temporary workforce cost reduction services in 2011, and in 2016, introduced Continuing Healthcare financial services.

We deliver financial and workforce expertise and innovation into over 70% of NHS organisations in the UK, including Integrated Care Systems, Clinical Commissioning Groups, trusts and health boards. Our relationships began in finance, and now include NHS Chief Executives, workforce, and clinical leads, delivering £1.4bn in savings over the last decade.

We understand the healthcare economy, and it benefits greatly from our approach to improve speed to market and likelihood of success of our products and services. We have proven success in getting to 40% NHS market penetration of new innovations within two years.

2024

Liaison Group was named the 13th Best Large Company to Work For in the UK, by Best Companies. 

2024

Over £1.4bn in savings delivered for the NHS over the last decade.

2024

Liaison Group acquired Infinity Health Limited, increasing Liaison’s technology offering to accelerate NHS workforce productivity. 

2025

Liaison Group announced the strategic acquisition of Foresight, to help drive forward its innovation in workforce technology. 

1988

Founded by Joanne Stewart and Kieran O’Donnell as Londonbased firm, ‘Accounting Systems’.

1998

Introduction of remote working for VAT advisors and a merger of offices into Head Office at Worcester.

2008

Current Chairman, Bruce Thew, purchased the company.

2009

Introduction of the new Forensic Cost Reductions Services to the market place.

2010

Company trading name is changed to ‘Liaison’.

2012

STAFFflow is launched – a unique agency direct employment service for NHS temporary staff.

2013

Liaison partnered with ‘1 Call Benefits’, providing salary sacrifice schemes into the NHS, forming ‘Liaison OneCall’.

2014

Acquired 3 Blue Dot Technologies Ltd and established Liaison Technology Ltd. 

2014

TempRE launched – Liaison Workforce’s end-to-end temporary workforce management solution, supporting NHS organisations from vacancy release through to pay.

2015

Our biggest VATplus review to date secured £1.69m for a single trust.

2016

Acquired HR analytics business; Activ8 Intelligence.

2016

Development of Continuing Healthcare service, forming Liaison Care. 

2019

Evolved to Liaison Group, comprising Liaison Workforce, Liaison Financial and Liaison Care.

2020

Liaison Group acquired minority stake in digital workflow providers, Infinity Health.

2021

New services launched, including NHS At Work rostering solution, Liaison Marketing, and Liaison Link App.

2022

Liaison Financial launched additional strategic consultancy in Private Patients, Telecoms and Non-Pay Expenditure, to enable the NHS to maximise savings and efficiencies.

2023

Liaison Group established a Corporate Development department, to continue innovation and working alongside a range of business partners.

2024

Liaison Group was named the 13th Best Large Company to Work For in the UK, by Best Companies. 

2024

Over £1.4bn in savings delivered for the NHS over the last decade.

2024

Liaison Group acquired Infinity Health Limited, increasing Liaison’s technology offering to accelerate NHS workforce productivity. 

2025

Liaison Group announced the strategic acquisition of Foresight, to help drive forward its innovation in workforce technology. 

1988

Founded by Joanne Stewart and Kieran O’Donnell as Londonbased firm, ‘Accounting Systems’.

1998

Introduction of remote working for VAT advisors and a merger of offices into Head Office at Worcester.

2008

Current Chairman, Bruce Thew, purchased the company.

2009

Introduction of the new Forensic Cost Reductions Services to the market place.

Liaison Group as a Partner

We know what success looks like. We’ve grown from a small team of VAT consultants in 1998, to an award-winning, forward-thinking, privately-owned firm of 400 (and growing) employees today.

We’re looking for partners that demonstrate a real passion for the NHS and have innovations they are seeking to get penetrated into the healthcare sector.

Liaison Group has inspired and developed services within the NHS that have delivered tangible cost savings and real efficiencies. But we know that growth comes from finding like-minded businesses and sharing our ideas and visions. Our business structure is designed to encourage collaboration and innovation – and then deliver on it.

We’re looking for inspirational forward-thinking joint ventures, shared revenue or incredible investments that will match our healthcare economy portfolio, saving the NHS money, delivering CHC process improvements and efficiencies, or creating workforce efficiencies that are worthy of our reputation.

In return, healthcare innovators will have access to a central pool of Liaison’s shared services, such as proven sales structure and NHS relationships, development and research, finance expertise, and marketing support.

Our Strategic Advisors 

Interested in becoming a Strategic Advisor?

Liaison Group’s Strategic Advisors work with us to provide insight into the unique challenges the NHS faces, and support us in seeking out innovative solutions, developing new technologies, and providing expertise to drive efficiency and excellence across ICSs. Our Advisors are active in the NHS currently, recently retired or soon to retire.

Our Investment Journey

Liaison Onecall

In 2012 we embarked upon a joint venture with Onecall and Liaison Onecall was launched.

Onecall was set up 18 years ago in 2001 as the UK’s first technology salary sacrifice provider – winning an NHS award for “good practice” in delivering staff benefits within its first few years.

Prior to the joint venture with Liaison, Onecall ran the largest salary sacrifice campaign for supermarket giant Tesco – selling £23,000,000 of computers to 184,000 staff in just four weeks. Onecall continues to lead the way as the first provider to introduce smart TVs, white goods and health and fitness equipment to the benefits scheme. Onecall also holds strategic relationships with AO.com and Softcat PLC.

The attraction of the Liaison joint venture for Onecall was our access to its target market of 300+ NHS clients, from small to large trusts and health boards with budgets of up to £1,800m and up to 30,000 staff.  The Joint Venture continues to deliver and has proven retention and wellbeing benefits saving the NHS substantially on attrition each year.

Activ8 Intelligence

In 2016, we acquired HR analytics business Activ8 Intelligence. Activ8 provides advanced, analytical HR software that helps organisations more effectively manage their workforce, develop and retain key talent, and provide relevant and important insights to HR and management.

This move, coupled with our consultancy expertise, enables us to support trusts and boards in managing their permanent workforce more efficiently and effectively.

Activ8’s award-winning ‘Mission Control’ software consolidates and categorises data from any or all of an organisation’s existing HR systems and automatically seeks out hidden insights and trends. It enables us to offer our clients a total workforce management solution with greater data interrogation across their temporary and substantive workforce, helping to inform workforce strategy.

Liaison Assist

With the aim of accelerating NHS workforce productivity through an innovative shared benefits model, Liaison Group acquired Infinity Health Limited, the clinical task management and pathway automation specialists, in January 2024.

Now known as Liaison Assist, it’s a clinician’s tool that provides the ability to link clinical tasks between those systems, orchestrating the activity more effectively. It is a digital platform on which health and care staff can log, share and coordinate their daily care tasks in real-time, solving communication issues that arise with verbal and paper-based processes.

It annually coordinates hundreds of thousands of patient cases and over two million tasks for the NHS, digitising the tasks in areas such as hospital at home, virtual wards, outpatient pathways, PIFU and hospitals at night.

The Liaison Assist platform has produced positive results for the benefit of NHS Trusts, including saving over 50,000 appointments, as well as in other use cases, saving 91 minutes per person per shift, a 55% capacity increase, and a 25% year-on-year Cost Improvement Programme uplift.

Foresight

On the 30th July 2025, Liaison Group completed the acquisition of Foresight, an innovative demand-planning technology company that has been in our portfolio since 2019.

Liaison’s journey with Foresight began when their groundbreaking approach to unique workforce demand-planning caught our attention.

Over the years, we have provided capital and strategic guidance to help Foresight navigate start-up and scale-up challenges. Foresight’s ability to provide valuable recruitment and performance data across every employee in an organisation not only saves significant agency costs, reduces premium pay, and improves productivity and HR relationships.

For example, in a North West England Trust, Foresight’s data helped identify 126 wellbeing concerns from 61 managers, leading to more meaningful conversations.

This acquisition represents a significant step forward in our mission to drive innovation and cost savings within the healthcare market. Foresight’s cutting-edge demand-planning solutions will enhance our ability to serve the NHS, helping them optimise their operations and improve patient outcomes while reducing costs.

Interested in becoming a Partner?

Our focus continues to grow, having established a Corporate Development Department in 2023 to continue to innovate and create a range of business partners and ideas for consideration by the business.