Compassionate Leadership and the Benefits for Wellbeing

8 March 2021

Liaison Workforce

This International Women’s Day, Monday 8th March, Liaison Workforce participated in the #EverydayCourage event curated by the NHS Chief People Officer and Health & Care Women Leaders Network, which paid tribute to the courage being demonstrated by women in health and care during these extraordinary times.

Liaison Workforce’s Head of Transformation, Mamta Dhand, co-hosted a session on health and wellbeing; Self-Care: Putting Your Own Oxygen Mask On First. Along with fellow experts, Aba Gaisie, Nana Esi Gaisie and Nicky Lambert, the hosts discussed the importance of looking after oneself when also caring for others, particularly during the pressure faced by NHS staff throughout the Covid-19 pandemic.

The conversation moved to the need for compassionate leadership in order to facilitate effective wellbeing programmes. But what is compassionate leadership?

A blog post from the King’s Fund published in 2020 described passionate leadership in the NHS as “paying attention to all staff, truly listening to them and being present with them. It means truly understanding the challenges they face, rather than seeking to impose understanding.” Whilst the emphasis on compassionate leadership has moved on massively in the past 10+ years, managers can still look to deliver effective and measurable wellbeing programmes by having essential health and wellbeing conversations. From these conversations, managers should seek to gather data and turn that information into insights to help make evidence-based assessments to signpost wellbeing support this is needed, leading to decision making which is both empathetic and compassionate.

To find out more about Liaison Workforce’s support for wellbeing programmes, via mii Wellbeing, please visit or contact Mamta Dhand at [email protected]

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