Since the implementation of TempRE Bank, Liaison Workforce has met with the Trust to conduct regular on-site reviews to share best practices and analyse regional bank rates. This has helped the Trust negotiate bank rates with senior clinicians and benchmark already established bank rates for junior doctors. Weekly pay was also introduced, provided by Liaison Workforce, to ensure that bank remained an attractive option over agency work. This improved bank participation and boosted the fill rate further.
Liaison Workforce also provided a full time onsite support resource. This Liaison Workforce Customer Support team member played a key ‘hands on’ role in training and influencing users, supporting on the system and ensuring that
the project stayed on track.
Again, management information played a key role in the bank’s success. For example, the information was used to
negotiate bank rates with long term agency consultants to gain a full migration of these staff onto the Trust bank.
The below graph shows the steady bank fill rate growth since the introduction of TempRE. Peak fill rate of 72.13% for all Medical Locums in April 2017. The effect of IR35 also meant a lower agency fill rate due to lack of worker availability.