Recruiting General Practitioners (GPs) who had worked in Arab states, understood the Saudi healthcare culture, and spoke Arabic.
Introducing package charges for GP visits (invoked on first attendance) to reduce administrative burden on all sides. This was validated with regular activity reviews and audits.
Ensuring that there was a full and comprehensive price list for all primary care treatments and medications with a financial approval level set.
Negotiating pricing on the scheme’s behalf for hospital treatment in secondary care.
Administrating and coordinating patients’ secondary care pathways with patient and treating hospitals.
Enforcing mandatory NHS contributions for Saudi Arabian nationals residing in the UK
Private Patient Service